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Products on capursowine.com are sold by Agricola Moranda di Capurso s.s.a. (Cantina Capurso), Via Gazzego 2/A – 37142 Verona (VR), Italy – VAT no. 04084130238 – REA VR390775. Contact: azienda@capursowine.com – tel. +39 347 1048413.
These terms govern sales made through capursowine.com to consumers (Italian Legislative Decree 206/2005 – Consumer Code). By placing an order the customer confirms having read and accepted them. Alcoholic beverages are sold only to adults: by ordering, the customer declares to be at least 18 years old. Goods can only be delivered to an adult.
Prices are in euro and include VAT. Shipping costs are shown separately in the cart before the order is confirmed. Product images are for illustration; the vintage is the one stated on the product page. In the event of an obvious pricing error or of a product no longer available, the Winery will inform the customer and may cancel the order, refunding any amount already paid.
The contract is concluded when the order is sent. The customer receives an email confirmation with the order summary and a reference to these terms.
Payment can be made by card through Stripe, charged when the order is placed, or by bank transfer. For bank transfers, the amount must be credited within 3 working days of the order, otherwise the order will be cancelled. Card details are handled directly by Stripe and are never visible to the Winery.
We ship throughout Italy, including Sicily and Sardinia, with a courier specialised in wine, using certified packaging. For the smaller islands, abroad and orders over 60 bottles, shipping is quoted on request. Orders are shipped once payment has been received; indicative delivery time is 2–5 working days and in any case no more than 30 days. Empty wooden cases and accessories are shipped at the rates shown on the Shipping page.
On delivery the customer must check the number of parcels and the condition of the packaging. If the packaging is damaged, wet or tampered with, the customer must accept the goods “with reservation”, writing the complaint on the courier’s delivery note. Breakages not visible from the outside must be reported within 24 hours of delivery to azienda@capursowine.com, with photos of the packaging and of the damaged bottles, keeping the original packaging. Without the reservation on the delivery note (for visible damage) or a report within this time, the Winery cannot claim against the courier. For correctly reported damage the Winery will replace or refund the damaged products. On request, before shipping, the order can be insured against all risks at an additional cost quoted by the Winery.
Consumers may withdraw from the contract, without giving any reason, within 14 days of delivery, by sending an explicit statement by email to azienda@capursowine.com (the model form below may be used but is not mandatory). Withdrawal is accepted only under these conditions:
Once the products have been received and checked, the Winery will refund the price and the original shipping costs within 14 days, using the same payment method used for the purchase; the refund may be withheld until the goods have been received. Products returned opened, damaged or not properly stored give no right to a refund, or to a refund reduced in proportion to the loss in value.
(complete and return this form only if you wish to withdraw from the contract)
To: Agricola Moranda di Capurso s.s.a., Via Gazzego 2/A – 37142 Verona (VR), Italy – azienda@capursowine.com
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods: ………
Ordered on / received on: ………
Name of consumer(s): ………
Address of consumer(s): ………
Signature (only if this form is sent on paper) ………
Date: ………
The legal guarantee of conformity under the Italian Consumer Code applies: the customer is covered for defects appearing within 2 years of delivery and must report them within 2 months of discovery. If a wine is faulty (for example “corked”), the customer must keep the bottle with the remaining wine and the cork and contact the Winery, which, once the defect has been checked, will replace or refund the product. Natural sediment or crystals that may form in aged wines are not a defect.
For any information or complaint: azienda@capursowine.com – tel. +39 347 1048413. We normally reply within 2 working days.
Customer data is processed in accordance with the privacy policy published on the website.
The contract is governed by Italian law. For disputes with consumers, the court of the consumer’s place of residence or domicile has jurisdiction.
